Flexible Cloud Calling for today’s industries

Leverage the best features of Cloud PBX that allow you to run your business unhindered by the limitations of the past.

Trusted by brands of all shapes and sizes
Cloud PBX

Your Nautilus Cloud PBX comes with a powerful calling solution you can use anywhere there’s an internet connection.

Multi-device functionality

Nautilus can run on 2 devices simultaneously. IP Phone + Softphone / IP Phone + Nautilus Connect / Softphone + Nautilus Connect

Interactive Voice Response (IVR)

Set automated greetings that can help users attempt to resolve their issues before they connect to an agent.

Time Conditions

Play different IVR messages throughout the day to reflect your business hours and after-office hours.

Call Forwarding

Forward calls to external phone numbers if you’re not reachable via your main line.

Voicemail

Give your customers the option of leaving you a message in case you’re out of the office for the day.

Call Routing

Route calls to the proper queue to maximize agent productivity and improve first call resolution.

Call Queueing

Allow customers to remain on hold until an agent becomes available to help out.

Call Logs

Have the option of receiving call logs via email or via the Reporting Portal.

Music on Hold

Choose which tunes play while a customer is on hold.

Call Recording

Calls are stored on Nautilus free of charge for 90 days. This lets you retrieve past call recordings for quality monitoring, dispute resolution, and training purposes.

Call forwarding

Give callers the option to be redirected to an external number by forwarding their calls.

Hear what our customers say about us

“We chose Nautilus as our communications partner as they are the pioneers in Asterisk Technology but more importantly, we shared a vision of the future which recognises that Contact Centres need to be able to integrate multiple business processes to multiple communication channels. I will strongly recommend Nautilus to any Contact Centre setups, as Nautilus will be your key trusted communications partner in telecommunications.”

Shaun Lee
SMRT Corporation

“Nautilus implemented the setup successfully. Their soft-phone solution and overseas roaming capabilities are the main reasons we chose Nautilus as our Technology partner. They are experts in Asterisk Technology, and we continue to be impressed with the way Nautilus continues to focus on Research and Development (R&D) to bring the next generation of telephony solution into the market.”

Robert Fernandes
Certis Cisco

“With Nautilus Network Solutions, we are able to connect priority calls coming from local and international patients easily. Nautilus also provides seamless connectivity for our multiple locations. Utilizing the next generation of cloud telephony and SIP technology, we so much more ahead of the curve as compared to our competitors. They have far exceeded our expectations.”

Amjad Ali
Nuffield Dental Group

“We chose Nautilus as our communications partner as they are the pioneers in Asterisk Technology but more importantly, we shared a vision of the future which recognises that Contact Centres need to be able to integrate multiple business processes to multiple communication channels. I will strongly recommend Nautilus to any Contact Centre setups, as Nautilus will be your key trusted communications partner in telecommunications.”

Shaun Lee
SMRT Corporation

Features designed for the leaders of today

Real Time Extension Status

Learn whether your agents are engaged on a call or not by looking at their status.

Real Time Dashboard

View important metrics from various queues via your own contact-center grade dashboard.

Incoming by Users

View individual users’ call metrics like call answered, not answered, and average handling time. You can also find links to specific call recordings each user has made.

Distribution Report

Learn more about your call distribution, and break down reports by date range.

Queue Performance Report

This report is dedicated to giving supervisors an in-depth look at their different queues’ performances.

SLA Reports

Gain valuable insights into how often users are meeting quality standards with SLA answer rate report.

Industry use cases

Choose a communications platform that goes where you go.

Grow your brand with a cloud phone that’s meticulously designed and managed for you by a team that cares.

See all industries

Travel and hospitality

Simplified cloud phone solutions for travel and hospitality superstars

Healthcare

Flexible cloud communications for better client-clinic relationships.

Education

Optimized inter-department communication platform for the institutions of tomorrow.